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Hiring an answering service for a doctor’s office is like hiring a receptionist to answer the phone.

live answering service and receptionist continues to be the preferred option for customers

Like most small businesses you probably miss a few phone calls a month, maybe the occasional call goes to voicemail.

What is an Answering Service and Does my Business need one?

Finding a great answering service is not as difficult as it sounds. It will take a little time, but in the long run you and your customers will be glad you did. Here are 6 simple tips to hiring a quality answering service for your business.

In a survey published by American Express (here is the PDF) the Global Customer Service Barometer, 91% think customer service is important in determining whether they do business with a company. Also, most customers think companies take them for granted.