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If your business makes appointments on a regular basis, you ought to consider whether handling appointment scheduling yourself is the best use of your time. Here are just a few of the reasons why handing your appointment setting duties over to a call center can be extremely beneficial for your business.   Save Time. Scheduling […]

Customer satisfaction is essential to a healthy and growing business. Read through these customer service resources to make sure you’re providing top-notch support. Call Contact One Call Center at (800) 278-3347 for professional and courteous call center service—we are a multi-lingual service! Would you like to know more about the connection between customer service and […]

A positive customer service experience is essential for building a satisfied customer-base. A dissatisfied customer will tell many more people about their experience than a satisfied customer, so it is your business’s purview to ensure that customers hang up feeling happy and taken care of. Here are a few tips to keep callers happy: Don’t […]

[iframe src=”http://www.youtube.com/embed/WDOlnekQz7E?rel=0″ width=”100%” height=”309″] Does your business have a Unique Value Proposition (UVP)? Having a UVP has been shown to boost business, so make sure to get the facts by watching this very informative video clip. Your UVP explains why your company can offer a product or service experience that no one else can. It […]

Not having a proper customer service department basically renders advertising and word-of-mouth useless. You can’t get new customers if you don’t connect with when they reach out to your business. Live chat is a customer service offering that provides website visitors the option to chat live via instant messaging with a customer service representative. This […]

Whether you run a medical facility or own a small business, take advantage of the resources that a call center can offer. Learn more about customer service and management strategies from the following links