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E-Commerce Tips for the Holiday Season

With more people heading to their computers instead of shopping malls to take care of their holiday shopping, it is important to maintain a strong web presence while offering superior customer service online. There are several ways to facilitate a better online shopping experience for your customers that will drive more business to you this […]

The 3 P’s of a Medical Answering Service

Utilizing a medical answering service is a great choice for any medical office. At Contact One Call Center, we provide much more than just answering services; we also work hard to help our clients build a loyal customer base. We do this by offering our clients the three P’s of medical answering services: privacy, professionalism, […]

Create More Customer Loyalty By Visiting These Small Business Customer Service Resources

You can learn more about providing the best service for your customers by checking out these websites. Get more information from Contact One Call Center by giving us a call at 1-800-278-3347!   Take a look at this page from the American Medical Association for a detailed description of the importance of patient confidentiality. Find […]

Phone Etiquette 101

Speaking on the phone is a great way to interact with clients in any type of business. Using proper phone etiquette can help build a strengthen relationships with current and potential clients. You can learn more about proper phone etiquette by watching this video. As you will see, elements such as volume, speed, and articulation […]

Can a Call Center Improve Your Business’ Online Reputation?

Technology can serve as a great marketing tool for today’s companies. Having a good online reputation will allow you to gain more customers and build a stronger and more loyal client base. In order to build this reputation, you must provide great customer services, such as those offered by a call center. Read this guide […]

Keep Customers Happy And Keep Wait Times to A Minimum With These Resources

Enhance your customer service experience by using the many great features available from Contact One Call Center. You can learn more about these services by visiting the following websites or calling us at 1-800-278-3347!   Find a few simple tips for planning a corporate event in a hotel venue at USAToday.com.   Get more information […]