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As a business owner, every single decision you make can have a huge impact on your company and its ability to succeed. Customer service is one of the most important areas of any business, which is why it is important to figure out the best way to handle it in your company. Use these tips […]

Business relationships are an important resource for your company that can help you in every facet of the corporate world. Use this guide to figure out the best way to form new relationships that can help you expand your business and improve your profits. Take Your Time Quality relationships do not just develop overnight. If […]

Contact One Call Center brings you helpful services that can enhance every aspect of your business. If you are looking for a call center that has it all, we are the company for you. Keep reading to learn more about our services and what they can do for you. Answering Services We know that you […]

The way you handle customer complaints says a lot about your business. It is one thing to offer quality customer service when your clients are happy. It is another to remain friendly when someone is calling in with a complaint. Use the following steps to successfully handle a customer complaint. Take the Time to Listen […]

If you want your company to remain progressive, you have to learn about the newest trends so you can decide how they can help your own business model. Keep reading to learn about some of the biggest trends for call centers in 2014 so you can make sure to use them for your own company. […]

The dark times for American call centers are on their way out as more and more jobs in the field are returning to the United States. From answering services to secure messaging, keep reading to find out why now is the time to keep your call center needs focused on national companies instead of trying […]