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A good product is not enough to attract customers and keep them interested. Customer service is also essential for maintaining a strong and successful business. Give your small business the boost it needs by following these customer service basics: Be Patient Patience isn’t just a virtue; it is essential when it comes to quality customer […]

A great business model, wonderful products, and excellent customer service create the perfect combination for a successful small business. Read on to see how this combination worked for Chris Zane and Zane’s Cycles in Connecticut. What is Zane’s Cycles? Zane’s Cycles is an incredibly popular bicycle store located in Branford, Connecticut. Opened in 1981, Zane’s […]

Some businesses go with the flow. Others create their own flow. If your small business is looking for new ways to obtain success, you can look to today’s successful small businesses for guidance. Read about Hillcrest Media Group to get started. What is Hillcrest Media Group? Hillcrest Media Group is a publishing company that offers […]

E-commerce makes it easy for customers to get what they want, when they want it! This technology also helps businesses reach out to more customers in more places. Make the most of your e-commerce by learning about these customer service don’ts: Not Keeping Your Promises It is easy to attract customers with promises of free […]

How many employees does your business need? The answer depends on a number of factors, including what kind of work you do and what plans you have for the future! Providing the best products and customer service will help you find success, and this guide can help you see if new employees will let you […]

The holiday season is coming up! Your customers are shopping for gifts, making this season one of the busiest of the entire year. If your business is not prepared for this season, you can miss out on sales and possibly drive customers away. Follow these tips to keep customers happy during the upcoming holiday season. […]